ITIL Foundation Workshop
Free
-
ITIL Foundation Workshop By Eng-Mohamed Alwy | Arabic
- 01-ITIL Foundation Workshop (Introduction)
- 02-ITIL Foundation Workshop (IT Service Management History)
- 03-ITIL Foundation Workshop (What is the it service purpose)
- 04-ITIL Foundation Workshop (Porter’s Five Forces)
- 05-ITIL Foundation Workshop (IT Functions)
- 06-ITIL Foundation Workshop (CSF & KPI Definition)
- 07-ITIL Foundation Workshop (Resources & Capabilities Definition)
- 08-ITIL Foundation Workshop (Process Definition)
- 09-ITIL Foundation Workshop (Service life Cycle)
- 10-ITIL Foundation Workshop (Owner & Managers)
