ITIL 4 Foundation By Eng-Yasser Omar
Free
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ITIL 4 Foundation By Eng-Yasser Omar | Arabic
- 01-ITIL 4 Foundation (Introduction)
- 02-ITIL 4 Foundation (Terms and key Concept Part 1)
- 03-ITIL 4 Foundation (Terms and key Concept Part 2)
- 04-ITIL 4 Foundation (Four Dimensions of Service Management)
- 05-ITIL 4 Foundation (Key component Service Value System SVS)
- 06-ITIL 4 Foundation (Guiding Principles)
