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ITIL 4 Foundation By Eng-Yasser Omar

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Yasser Omar
IT Management and governance
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CoursesIT Management and governanceITIL 4 Foundation By Eng-Yasser Omar
  • ITIL 4 Foundation By Eng-Yasser Omar | Arabic
    6
    • Lecture1.1
      01-ITIL 4 Foundation (Introduction) 09 min
    • Lecture1.2
      02-ITIL 4 Foundation (Terms and key Concept Part 1) 13 min
    • Lecture1.3
      03-ITIL 4 Foundation (Terms and key Concept Part 2) 06 min
    • Lecture1.4
      04-ITIL 4 Foundation (Four Dimensions of Service Management) 11 min
    • Lecture1.5
      05-ITIL 4 Foundation (Key component Service Value System SVS) 06 min
    • Lecture1.6
      06-ITIL 4 Foundation (Guiding Principles) 18 min
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