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ITIL 4 Foundation By Eng-Yasser Omar | Arabic
6-
01-ITIL 4 Foundation (Introduction) 09 minLecture1.1
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02-ITIL 4 Foundation (Terms and key Concept Part 1) 13 minLecture1.2
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03-ITIL 4 Foundation (Terms and key Concept Part 2) 06 minLecture1.3
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04-ITIL 4 Foundation (Four Dimensions of Service Management) 11 minLecture1.4
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05-ITIL 4 Foundation (Key component Service Value System SVS) 06 minLecture1.5
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06-ITIL 4 Foundation (Guiding Principles) 18 minLecture1.6
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01-ITIL 4 Foundation (Introduction)
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