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Curriculum
1 Section
7 Lessons
10 Weeks
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ITIL 4 Foundation By Eng-Nooreddin Tahayneh
7
2.1
01-Introduction
23 Minutes
2.2
02-Key Concepts of Service Management
36 Minutes
2.3
03-The Four Dimensions of Service Management
12 Minutes
2.4
04-The ITIL Service Value System
27 Minutes
2.5
05-ITIL Management Practices Part 1
31 Minutes
2.6
ITIL Management Practices Part 2
37 Minutes
2.7
ITIL Management Practices Part 3
28 Minutes
01-Introduction
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